Coronavirus: Globus Family Updates Cancellation/Change Policies

Bruce Parkinson, Open Jaw

With the uncertainty felt among many travellers over the effects of the spread of coronavirus, the Globus family of brands (Globus, Cosmos, Monograms and Avalon Waterways) is introducing a policy that enables travellers and their advisors to adjust plans to help alleviate their immediate concerns related to upcoming or future trips.

All of the Globus family’s tours, cruises and independent vacation packages are operating as scheduled, with the exception of mainland China. For all other destinations, Globus, Cosmos, Monograms and Avalon Waterways are introducing a temporary policy update for 2020 travel, as follows, until further notice:

 

  • For travellers with existing bookings and for new bookings, deposits on future Globus family of brands vacations can be moved to any other brand, destination or itinerary in 2020 or 2021 without penalty* prior to final payment.

 

  • Additionally, the Globus family of brands is temporarily waiving cancellation penalties until 30 days prior to departure.  

 

“With the safety, security and peace-of-mind of our travellers as our primary goal, we believe in giving them more time and flexibility with their travel decisions,” said Scott Nisbet, president and CEO of the Globus family of brands. “Travelling the world is a joyful experience and we want to do our part to keep the anticipation stress-free.”

 

The company’s updated travel policy comes on the heels of a policy that restricts travellers who have recently visited or transited through China from joining a tour or cruise. Travel advisors can visit www.agentlingo.ca for more information.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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