For your clients who have purchased Air Canada tickets since 4MAR or purchase new ones by 31MAR, the airline is now allowing a one-time change to the flight up to 24 hours before departure without incurring a change fee.
Clients can also cancel and get credit against future travel. In both cases any fare difference will apply, any residual value resulting from a lower fare will be lost and all travel must be completed by 31DEC, 2020.
This policy also applies to Aeroplan Flight Reward bookings. Aeroplan must be contacted directly for those changes.
Bruce Parkinson Editor-in-Chief
An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.