Transat Waives Change Fees On Existing Bookings Through 30APR

Bruce Parkinson, Open Jaw

Transat has joined the many companies relaxing change policies. 

Effective immediately, clients who booked flights and packages before 4MAR, 2020 for travel by 30APR, 2020 are being offered a free one-time change to travel dates, hotel or destination – or all three – towards travel completed by 31DEC, 2020.

Customers who wish to cancel their reservation can use the credit towards subsequent travel completed by December 31, 2020.

Changes to individual bookings can be made up to three days prior to departure. Should there be a pricing disparity between the initial booking and the new booking, customers will have to pay the supplement, and no refund will be given should the price be lower than the initial price. 

Changes to group bookings can be made up to 21 days before departure. Certain conditions apply. To change existing group bookings, clients are invited to contact our groups department.

Customers who booked through a travel agency must contact their travel agents. To change existing individual bookings made on Transat’s website or via its customer contact centre, clients must fill out this form.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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