Porter Airlines To Suspend Flights Friday Through 1JUN

Bruce Parkinson, Open Jaw

Michael Deluce

Porter Airlines is temporarily suspending all flights at the close of operations on Friday, 20MAR, with plans to resume service on 1JUN. 

"COVID-19 is having an unprecedented effect on people around the world and Porter is determined to do our part to support the efforts of the Canadian, U.S. and global authorities in their responses,” said Michael Deluce, Porter's president and CEO.

“Restricting activities by people in all communities is what's required to keep our team members and passengers healthy, and ultimately to end this fast-spreading pandemic. A temporary suspension of all flights allows the public health crisis to diminish and then time to restart our operations.”

Porter says remaining flights through 20MAR will allow customers to complete existing trips and return home, or make last-minute reservations to reach a destination.

The airline says its existing waiver of change and cancellation fees means there is no cost to customers for modifying an existing itinerary. 

Porter is also prepared to help recovery efforts by operating flights to support the movement of government officials, public health requirements and economic recovery efforts. Porter FBO at Billy Bishop Toronto City Airport will remain open to support these needs, as well as Ontario's provincial medevac service and other general aviation.

Reservations are currently being taken for Porter flights starting 1JUN. All flights booked in June will be fully changeable and refundable to give passengers maximum flexibility as travel resumes.

Porter says  can cancel existing reservations online at www.flyporter.com. Due to a massive volume of call centre inquiries, PD is requesting that only pax with immediate travel needs through 20MAR, who cannot resolve their request online, use the call centre in order to alleviate wait times.

"It is regrettable that this situation requires us to issue temporary layoffs across the business. We are doing everything possible to support our team during this period and intend to welcome back all of our team members as operations restart,” Deluce said, adding that he and 

Executive Chairman Robert Deluce  will not receive any salary during this time.

 

Other management who remain during the temporary suspension will see salary reductions of up to 30% until flights resume.

 

"Porter's team is exceptional. Our resilient culture has seen the company through difficult times in the past and it will allow us to do so again. We intend to come back stronger than ever and ready to meet the needs of customers."

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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