A number of resort companies have updated their rebooking and cancellation policies as a result of the COVID-10 pandemic.
AMResorts' “Move the Date, Keep the Rate” program allows guests to change their travels to a future date through 22DEC, 2020. Guests can change to another AMResorts property within the same brand, in a different destination with no additional fee or cancellation penalty.
Royalton Luxury Resorts
Guests can reschedule their trip with no penalty or cancel their existing reservation with no penalties if communicated 48 hours before the original check-in. Different rate conditions might be applied according to the new travel period selected.
Effective 17MAR, Royalton has been relocating guests staying at Royalton Punta Cana and Hideaway at Royalton Punta Cana to Royalton Bavaro with a room upgrade based on availability.
Guests with bookings through 30APR, 2020 can reschedule their trip up to 12 months out from their original travel dates and Sandals will protect the original rate in same category and resort. Sandals is also allowing complete name changes without penalties for the original date and resort of travel for that date range.
Anna Kroupina Journalist
Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.