VIA Rail To Deny Boarding To Pax With Symptoms, Releases New Sked

Anna Kroupina, Open Jaw

VIA Rail Canada is implementing new measures in line with the federal government's announcement on 28MAR that domestic travel by plane or rail is off the table for anyone exhibiting symptoms of coronavirus.

In response, VIA Rail will deny boarding to passengers experiencing symptoms similar to a cold or flu (fever, cough, difficulty breathing) or if they have been denied boarding for travel in the last 14 days due to medical reasons related to COVID-19.

If a passenger meets one of those criteria, VIA Rail will also refuse travel for a period of 14 days, or until a medical certificate is presented that confirms that the traveller's symptoms are not related to COVID-19.

VIA Rail will be conducting a series of health checks prior to customers boarding trains. This will include "asking simple health question and looking for visible signs of illness prior to boarding," said VIA Rail in a statement.

"Since the beginning of the pandemic, VIA Rail has been diligently supporting the recommendations and guidelines issued by the health authorities as well as the federal government. The new measures we are implementing will reinforce our efforts to protect the health and safety of our passengers and employees as we continue to provide the public service in the best possible conditions under those difficult circumstances," said Cynthia Garneau, president and CEO of VIA Rail Canada. 

Service Changes

VIA Rail has announced service changes effective 31MAR. The company says the updated schedule will be in place until further notice, in light of recent recommendations of the public health authorities across the country reinforcing the importance of social distancing. 

"This will allow VIA Rail to better deploy its resources and equipment in order to further protect the health and safety of its passengers and employees by offering one train per day in each direction on routes still operating in the Corridor," said VIA Rail in a statement.

The Corridor is Via Rail's passenger train service area in Quebec and Ontario.

Anna Kroupina

Anna Kroupina Journalist

Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.

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