ACV Says It Will Dispute Chargebacks On Agents' Behalf

Anna Kroupina, Open Jaw

Nino Montagnese

Air Canada Vacations has announced that it will dispute credit card chargebacks on behalf of travel advisors. 

“The tumultuous impact of the crisis requires a coordinated response from all the players in the industry,” said Nino Montagnese, Managing Director at Air Canada Vacations. 

“Our focus is on ensuring that we can work together to reduce the financial burden on agents and implement additional mitigation measures so that we can collectively restore operations when the time comes. I want to thank our travel partners for the hard work and dedication they employ each day in overcoming the current challenges we are all facing."

ACV says it will be contacting travel advisors directly in cases where a credit card company requires additional information.

More information can be found on travel agents’ ACV&Me accounts.

Anna Kroupina

Anna Kroupina Journalist

Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.

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