Air Canada Unveils Changes To Aeroplan Program

Anna Kroupina, Open Jaw

Air Canada has introduced two new features in advance of Aeroplan’s re-launch later this year. 

The new features include:

  • Members can buy or gift Aeroplan Miles at any time through aeroplan.com. Previously, members could only purchase miles to top up their Aeroplan account when they were making a flight reward booking (which continues to be available). Members can also continue to transfer their miles to another member. 
  • Members bid on cabin upgrades with Aeroplan Miles. Previously, customers could only bid for a cabin upgrade using a credit card at aircanada.com. "This is the first of what will be many new ways for members to access popular extras and premium travel features," AC says.

 

Since announcing that it would launch a new loyalty program in 2020, Air Canada says it has connected with over 36,000 consumers to learn what attributes they want from a travel loyalty program. These new features reflect that feedback, says AC.

"The redesigned Aeroplan will make it easier to travel and offer an improved experience to all members—both frequent and infrequent travellers. We're confident that everyone will see new features that speak directly to them and better suit their travel needs – once they are ready to travel again," said Mark Nasr, Vice President, Loyalty and eCommerce at Air Canada.

More changes will be announced prior to the full unveiling of Air Canada's transformed loyalty program later this year.

Anna Kroupina

Anna Kroupina Journalist

Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.


Comments

Kathy Taylor-Hallick - May 8, 2020 @ 14:01
Appreciate and enjoy articles and travel information
form Anna Kroupina. She may new to Open Jaw however her experience is evident in her articles.

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