Sunwing Introduces Enhanced Safety Measures

Anna Kroupina, Open Jaw


Sunwing has detailed new health and safety measures as part of its "Safe with Sunwing" initiative.

“As a Canadian family-owned and operated business and the largest integrated travel company in North America, Sunwing is committed to adding increased health and safety measures throughout the entire vacation experience,” said Stephen Hunter, CEO of Sunwing, in a news release. 

“We are the only travel company that owns the airline you fly on, the transfer buses that transport you to and from your hotel and own and operate over 30 hotels throughout the Caribbean, Central America and Mexico. With that expansive ownership we can ensure all the proper safety measures are in place for a safe and reliable vacation.”

New measures at the airport include self-service check-in where possible and social distancing measures.  

Sunwing says it has increased cleaning and disinfecting protocols for aircraft and eliminated most printed materials on board. The operator adds that HEPA filters are installed in every aircraft and face mask use is mandatory for all passengers and employees.

Sunwing Experiences has updated sanitation procedures, reduced the volume of customers in transfer vehicles and increased vehicle disinfection frequency.

Sunwing owned hotels and resorts in destination have also introduced enhanced protocols. New protocols include advanced sanitation measures, social distancing guidelines, reduced occupancy and adherence to recommendations set in place by the World Health Organization and the U.S. Centers for Disease Control and Prevention. 

In addition, Royalton Luxury Resorts has implemented a "360˚ Clean Approach" where common areas are cleaned hourly in addition to introducing new staff training, reducing restaurant capacity and more.

In-destination, welcome briefings will now be offered virtually and information will be distributed digitally where possible. In-person interactions between destination representatives and customers will also be reduced to adhere to social distancing protocols.

For more information about Safe with Sunwing, visit this link.

Anna Kroupina

Anna Kroupina Journalist

Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.

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