Air Transat Updates Option Flex And Introduces Club Flex Fare

Open Jaw

Transat has announced that it is launching its revamped Option Flex service and fare options on 01OCT, 2020, offering travellers more flexibility for their trips to the South, the United States, Europe and within Canada.

“We put in place a series of relaxed measures, for both flights and packages, to allow all types of travellers to find the flexibility they need, notably by changing their travel dates or destination, or even cancelling their booking,” says Annick Guérard, Chief Operating Officer of Transat.

Additionally, Transat is extending its Book With Peace of Mind offer until 31DEC, 2020. This offer allows customers to change their travel dates and/or destination at no charge up to 24 hours prior to departure, or cancel their flight and receive a travel credit.

Extra flexibility with Option Flex
Transat is offering two types of Option Flex for South and Europe packages: Option Flex Standard and Option Flex Extra.

For $59 per person, Option Flex Standard allows travellers to:

  • Change their travel dates, destination and/or hotel up to 72 hours before departure 
  • Cancel their trip up to 72 hours before departure and get a travel credit for the amount paid
  • Transfer their vacation package to a friend or family member up to 30 days before departure

For $99 per person, Option Flex Extra allows travellers to:

  • Change their travel dates, destination and/or hotel up to 24 hours before departure 
  • Cancel their trip up to 24 hours before departure and get a full refund for the amount paid
  • Transfer their vacation package to a friend or family member up to 30 days before departure

VIP treatment and more flexibility on flights with Club Class
Air Transat will now have two fare options in Club Class: Club Standard and the brand-new Club Flex, with varying degrees of flexibility to cancel or modify a flight.

Club Class includes priority airport services, two pieces of checked baggage, wider seats with more legroom, a Comfort Kit, premium meals, larger individual touch screens and personalized service from a flight attendant dedicated to the exclusive cabin.

Club Flex allows passengers to change their flight without fees, or cancel and receive a full refund in all circumstances.

All of Air Transat’s fare options can be found here: airtransat.com/en-CA/Travel-information/fare-options.

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