Carnival Cruise Line Introduces Future Cruise Credit Toolkit For Travel Advisors
As part of its “Onboard with You” pledge, Carnival Cruise Line has launched a new Future Cruise Credit (FCC) Toolkit designed to support travel advisors on the different ways they can use FCCs to assist their clients and grow their business.
Available on GoCCL.com, the Future Cruise Credit Toolkit includes a variety of resources that will help further knowledge in leveraging FCC’s for clients. The toolkit includes:
Lead reporting tool to help agencies note and follow up on pending FCCs
Communications schedule to help travel advisors organize client follow-ups
Easy to use templates for FCC-focused emails, letters and phone calls
Personalization tools for agents to customize messages based on client needs and interests
“Clients with FCCs are such important leads for travel agents and this practical, easy-to-use tool kit offers a variety of proven sales and marketing strategies, all designed to help advisors close more FCC business and expand their sales. It’s one more example of Carnival investing in and supporting our valued travel partners,” said Adolfo M. Perez, Carnival’s senior vice president of global sales and trade marketing.