Kamloops Agent Michelle Blackmore Praised For Support Of Injured Client
A travel agent’s role
goes far beyond helping customers plan and book their trips. What sets real
live agents apart from online facsimiles is their frequent role in helping
travellers who run into problems on their journeys.
A letter to the editor
of Kamloops This Week is a perfect illustration of the many occasions when
agents go beyond expectations in assisting clients. The letter is signed by
Jim, Judy and Alexis Derosier of Calgary.
“We would like to send
kudos to Michelle Blackmore, travel agent with Travelwise in Kamloops. Our daughter, Alexis,
suffered a grievous leg injury while trekking in Cambodia.
tirelessly to book us to Phnom Penh during a busy southeast Asian holiday,
reserve a decent hotel 4 blocks from the hospital, be the go-between for
necessary medical transit forms for Korean Airlines and Air Canada and finally
get the 3 of us home to Calgary on Oct. 22.
During this stressful
scenario, Blackmore was in constant contact with us, giving advice and
compassion, sending e-mails and trying to save dollars. We can’t possibly
express enough gratitude to her.
We were so fortunate
to have Blackmore as our agent as she undoubtedly contributed to saving our daughter’s
Kamloops is so
fortunate to have a dedicated travel agent like Blackmore. We will certainly
use her services for any future bookings.”