Sunwing Brings Home Hundreds Of Pax In Matthew’s Path

Open Jaw

Sunwing Airlines rescue flights landed at YYZ and YUL from FPO and NAS, rescuing hundreds of travellers from the projected path of Hurricane Matthew.

The organization of the 2 dedicated repatriation flight services was part of a larger evacuation plan coordinated by Sunwing, which has been tracking Hurricane Matthew over the past week.

In addition to evacuating clients from the Bahamas, Sunwing also relocated numerous pax in their resort destinations in Cuba that also involved re-routing several flight services to bring clients home earlier.

Holguin, Manzanillo and Camaguey were all placed under hurricane watch earlier this week and the tour operator arranged for customers to be transferred to Cayo Coco, out of the anticipated path of the storm. From there, flights were re-routed to bring them home.

The company also put into effect its ‘Hurricane Threat Guarantee,’ enabling pax scheduled to travel to postpone their trip or choose a different destination. The company says it also added dedicated services to CUN from YYZ to provide travellers with an immediate alternative travel option.

“Coordinating an evacuation on this scale is a major undertaking and we must praise the responsiveness and dedication of both our operations team here in Toronto and our overseas staff based across the region; notably Cuba, The Islands of the Bahamas, Jamaica, Cancun and Aruba, who have all been active in assisting our passengers during this time period,” said Andrew Dawson, President of Tour Operations for Sunwing.

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