How to Deal With Direct Contact From Suppliers
It’s a fact of life: you earn a client’s trust and they book, then a supplier tries to entice them to book direct next time. Agents must be proactive in fighting back.
Once you’ve earned your new client’s trust and they’ve booked a trip through you, it’s not uncommon for them to get enticing offers direct from the supplier. There is only one way to deal with this situation – address it directly.