Master Class
Canadian Cruise Line Execs Send Positive Message To Trade 07Aug20

A series of panel discussions with Nina Slawek, President, Open Jaw & Rocky Racco, Open Jaw Retail Analyst

Master Class
Do Business Travellers Want To Get Back On The Road? 28Jul20

A series of panel discussions with Nina Slawek, President, Open Jaw & Rocky Racco, Open Jaw Retail Analyst

Master Class
What Does IATA Mean To Front Line Advisors 15Jul20

A series of panel discussions with Nina Slawek, President, Open Jaw & Rocky Racco, Open Jaw Retail Analyst

Master Class
Crisis Management Processes 30Jun20

COVID-19 took the travel industry off guard. To ward off the devastating effects of another unexpected disaster, we spoke with crisis management expert, Frederic Dimanche, Ph.D.

Master Class
Air Canada, Part 2
Conversion Of Airports To Amadeus Now Complete 23Jun20

A series of panel discussions with Nina Slawek, President, Open Jaw & Rocky Racco, Open Jaw Retail Analyst

Open Jaw Master Class
Ritz-Carlton & Fairmont Discuss:
How To Deliver 5-Star Service While Protecting Guests 12Jun20

A series of panel discussions with Nina Slawek, President, Open Jaw and guest host, OpenJaw Retail Analyst, Rocky Racco

Open Jaw Master Class
NAVIGATING A CRISIS: Market Ready Series 26May20

A series of panel discussions with Nina Slawek, President, Open Jaw and guest host, OpenJaw Retail Analyst, Rocky Racco

Riviera River Cruises: The Only Cruise Line Not Accepting Direct Bookings 11Mar20

Learn about Riviera River Cruises which is now available for sale in Canada and what led to the decision to not accept bookings directly from consumers. With Marilyn Conroy, Executive Vice President, Riviera River Cruises. Plus win a $250 Visa Gift Card!

Transat & Haven Riviera Cancun Offer Oceanfront Luxury & Sophistication 12Feb20

Learn all about Haven Riviera Cancun, an adults-only, all-inclusive ocean front luxury resort with Susan Kooiman, Senior Business Development Representative, Key Accounts.

Offer Your Clients An Elevated Experience With Iberostar's Coral Level 15Jan20

Join Susan Kooiman, Transat and Tabatha Bradley, BDM, Iberostar Hotels & Resorts and learn how excellence is taken to another level with Iberostar's Coral Level. Plus enter for your chance to win a 4-night stay at Coral Level at Iberostar Selection Bavaro!

Regent's Luxury Inclusive Alaska 30Dec19

Learn about Regent's luxury inclusive Alaska program with Beverley Vickers, Director of Sales & Marketing, Canada.

Majestic Resorts - A Canadian Favourite, Now Available in Playa Mujeres 29Oct19

Learn about Majestic's new sophisticated 5-star getaway in beautiful Playa Mujeres - Majestic Elegance Playa Mujeres - with Susan Kooiman, Transat and Ana Laura Alvarez, Majestic Resorts.

Rediscover The Palm Beaches 15Oct19

Learn more about America's first resort destination - The Palm Beaches - offering a diverse range of experiences for your clients. With Erick Garnica, Senior Director, Leisure Travel Industry Sales, Discover The Palm Beaches.

How Carnival Ensures Your Clients Feel At Home 07Oct19

Learn about new ship developments and exciting industry firsts with Marilisa De Simone, Business Development Director, ON, Carnival Cruise Lines.

Transat And Bahia Principe Hotels & Resorts | Offering Clients Unique Experiences 09Sep19

Learn how Bahia Principe Hotels & Resorts can offer your clients a different 'Experience' based on their wants and needs. With Susan Kooiman, Senior Business Development Representative, Key Accounts.

Open Jaw Investigates: There's Still Time To Invite Your Clients To A Trafalgar Travel Talk Event 06Aug19

There's Still Time To Invite Your Clients To A Trafalgar Travel Talk Event! Listen to attendees talk about the ease of booking their client!

Nina Slawek & Vanessa Lee Discuss Overcapacity On Europe’s Rivers 16Jul19

Open Jaw Investigates: What You Didn't Know About Trafalgar's Love To Talk Travel Series 21Jun19

What you didn't know about Trafalgar's Love To Talk travel series. You and your clients are invited to learn more about Trafalgar's vacation experiences and offers. Find an event at a city near you!

MSC Opens First Canadian Office 17May19

Ian Patterson, MSC Country Manager, shares some of the reasons for the ground-breaking decision to open its first Canadian office.

The Stars Are Aligned For Transat & Iberostar 16May19

Iberostar is a household name to many. Learn about the new Iberostar Cancun Star Prestige and all of its privileges with Susan Kooiman, Senior Business Development Representative, Key Accounts.

Air Canada Vacations Winter Early-Bird Sale 01May19

There has never been a better time to book with Air Canada Vacations! Join Erminia Nigro and learn about the advantages of booking your clients early.

Melody Maker - A New Brand With A Brand New Beat 11Apr19

Learn why Melody Maker Cancun is the perfect fit for Transat's Solo Collection with Susan Kooiman, Senior Business Development Representative, Key Accounts.

Regent Seven Seas - The Only Fully All-Inclusive Luxury Cruise Experience 29Mar19

Regent gives your clients more than just the most luxurious ships, exquisite meals, refined service or exhilarating shore excursions. Your clients get a truly all-inclusive travel experience where every luxury is included, from beginning to end. With Jason Montague, President & CEO.

Perfect Day! Perfect Vacation With Royal Caribbean 13Mar19

There’s no such thing as a ‘one-size-fits-all’ vacation — especially on Perfect Day at CocoCay! Whether it's larger-than-life thrills or a peaceful waterfront chill spot, there’s no right or wrong way to make the most out of your client's adventure. With Eric St. Pierre, National Account Manager, Royal Caribbean International.

WestJet 787 Dreamliner Is Here! 04Mar19

The WestJet 787 Dreamliner - A refined travel experience, above and beyond expectations. Open Jaw was on location in YYC for a first look.

Royal Caribbean Celebrating 50 Years 12Feb19

Open Jaw filmed a video overview of the Symphony of the Seas with commentary from Vicki Freed, Joanne Schimelman, Lisa Connell and Michael Bailey himself! Find out about all the 50 Years Bold promotions surrounding Royal Caribbean’s milestone. It’s all about celebrating the partnership with travel advisors.

What Makes Excellence So Excellent? 01Feb19

What sets the Excellence Group apart with Susan Kooiman, Senior Business Development Representative, Key Accounts, Transat.

Take A Tour Of Carnival Horizon 24Jan19

Justin French walks you through the highlights of Carnival’s latest ship – from the restaurants to the new lounges.

The Time To Book Europe Is Now 17Jan19

According to Wolf Paunic, President, Trafalgar Canada, the time to plan a European vacation is now! Book by Jan 31st and save 10% on the best Europe trips.

Nieuw Statendam Expanding HAL’s Reach With Music, Cuisine & Oprah! 07Jan19

HAL’s Nieuw Statendam, the second in its Pinnacle Class, accentuates music and cuisine with “superb” a la carte restaurant options and a Rolling Stone Rock Room.

First Look At Paradisus Los Cayos 07Dec18

A very first look at the brand new 5-star luxury Paradisus Los Cayos and what sets Paradisus apart with Brenda Bradley, Sales Executive Meliá Hotels International - Cuba.

The Best Of Alaska - Only On Cunard 15Nov18

Experience the very best of Alaska onboard the iconic Queen Elizabeth. With Anthony Viciana, Director of Sales, Eastern U.S. & Canada, Cunard.

Sandals Makes A Splash In Jamaica 13Nov18

Learn about all of the upgrades that have been done throughout Sandals in Jamaica and why the original is still the best! With CJ Smith, National Business Development Manager.

Vista Class Ships: A Unique Twist On Carnival-style Fun! 06Nov18

Join Marilisa De Simone as she walks you through the new Vista Class ships, each offering its own unique twist on Carnival-style fun.

Transat & Newly Improved Bahia Principe. Two brands you can count on! 01Nov18

Transat shares what's new and exciting with Bahia Principe Hotels & Resorts. With Susan Kooiman, Senior Business Development Representative, Key Accounts.

Transat Makes Selling Groups Easy 24Oct18

Creating Special Moments & Great Memories: Transat has the expertise and knowledge to guide you through the group booking process with Susan Koooiman, Senior Business Development Representative, Key Accounts.

Transat's Book Now, Beach Later Promotion 10Sep18

With Susan Kooiman, Senior Business Development Representative, Key Accounts, Transat

Tina Does Everest With G Adventures - Day 4 30Aug18

Tina Does Everest With G Adventures - Day 2. 28Aug18

Your First Look To Book Exciting 2019 Trafalgar Experiences 01Aug18

Trafalgar’s First Look lets you take advantage of savings of 10% on 2019 Europe & Britain guided holidays. With Wolf Paunic, President, Trafalgar Canada.

Transat Offers Israel: A Small Country With A Big History 20Jul18

Track The Secret Agent As She Makes Her Escape!! 11Jun18

Track our secret agent as she wields her Swiss Travel Pass on 5 different panoramic train routes.

Transat & Palladium Hotel Group 01Jun18

Learn about events, innovations and improvements to the Palladium Hotel Group with Transat's Susan Kooiman.

Bahia Principe’s New Brands & Experiences 05Apr18

Learn about Bahia Principe's upcoming rebranding in this presentation by Susan Kooiman, Senior Business Development Representative, Key Accounts, Transat.

Barceló has so much to offer! With Transat 09Feb18

Learn about amazing Transat Barceló offers and find out what's new at Barceló with Dan Prior, Transat and Tammy Thompson, Barceló Hotel Group.

ACV Mega Fam Blog Report with TINA!
Day 4 02Feb18

Agents Explore Villas Playa Samara and Occidental Tamarindo.

ACV Mega Fam Blog Report with TINA!
Day 3 31Jan18

Tina and the agents Explore Westin Playa Conchal, Villas Sol and Occidental Papagayo.

ACV Mega Fam Blog Report with TINA!
Day 2 26Jan18

Tina and the agents Explore Dreams Las Mareas and Secrets Papagayo.

ACV Mega Fam Blog Report with TINA!
Day 1 23Jan18

Discover ACV’s Costa Rica with Tina The Travel Agent!

Transat & Melia Learn-o-Matic Training 12Dec17

The Best of Spanish Hospitality! Join Transat's Senior Business Development Representative, Susan Kooiman, for an overview of Melia Hotels International.

AMResorts Breathless 15Nov17

Join Brian Joseph, Business Development Manager Ontario, AMResorts as he distinguishes between the 6 AMResorts brands with a focus on Breathless.

Transat & Luxury Bahia Principe: Ambar Green or Ambar Blue? 23Oct17

Join Dan Prior, Transat & Sal Buccellato, Bahia Principe Hotels & Resorts to learn about how each resort is offering something new.

Barceló Hotel Group 01Sep17

4 Distinct Brands and a Million Different Possibilities! Learn how to sell the new Barceló Hotel Group with Tammy Thompson.

AMResorts Agent Training - Grow with AMResorts! 27Jun17

Join Brian Joseph, Business Development Manager Ontario, to learn how.

THE CRUISE REPORT by Norwegian: Asked And Answered! 22Jun17

Asked And Answered! Dana Gain & Ian Smyth answer your questions. Watch to find out if you are the lucky winner of a $250 Gift Card!

Transat & Sandos: Viva The All Inclusiv[er] 14Jun17

Join Nicole Bursey, Transat, and Veronica Petcoff, Sandos Hotels and Resorts, as they explore the Beach, Lifestyle, and Eco experiences designed for All Inclusiv[ers].

Discover First Hand What Excellence Stands For! 26May17

Join Nina Slawek, along with Ana Laura Álvarez Sahagun, for a virtual tour of the Excellence El Carmen in Punta Cana. Do the quiz and you could win a 1 week stay!

'The Exchange' brought to you by Ensemble 21Apr17

Join Lindsay Pearlman, Ensemble and David Harris, Orion Travelinx, as they discuss Preferred Relationships In The Marketplace with special guest Lyell Farquharson of WestJet.

Celestyal Cruises Agent Training 11Apr17

Join Celestyal Cruises Directors, Dr. Pythagoras Nagos and Nicholas Filippidis, for an intimate overview of their unique product.

Royal Caribbean Learn-o-Matic Training 22Feb17

Stephanie McDonald outlines the highlights of the 7 neighbourhoods on Royal Caribbean's Oasis Class Ships - all you need to know to sell them!

Luxury Retreats Virtual Presentation 13Feb17

Join Amr Younes, V.P. Revenue Optimization, as he walks Nina Slawek through the state-of-the-art loft offices of Luxury Retreats. Win a $1000 Visa Gift Card!

'The Exchange' brought to you by Ensemble 17Jan17

Brand new for 2017! Lindsay Pearlman, co-president Ensemble Travel Group and David Harris, President Orion Travelinx kick off The Exchange video series. Lots of hot travel industry topics to be explored in the upcoming year!

THE CRUISE REPORT by Norwegian: Cruising Into The Holidays Norwegian Style! 30Nov16

Join Dana Gain & Ian Smyth for an overview of all the holiday activities aboard Norwegian ships. Listen to find out if you are the lucky winner of a cruise!

Transat & Luxury Bahia Principe Fantasia Don Pablo Collection 08Nov16

Join Sal Buccellato and Nicole Bursey to learn about this new luxury property for families.

Royal Caribbean Learn-o-Matic Training 18Oct16

Strategic Account Manager Stephanie McDonald provides a short overview of new developments at Royal Caribbean Cruises.
Congratulations to Kathryn Latone of Sears Travel in Peterborough for being the lucky winner of a Seminar at Sea in 2017 for herself and a guest.

MSC Cruises: The World's Fastest Growing Cruise Line 12Sep16

Find out what the world's fastest growing cruise line has to offer! 12 ultra-modern ships and 11 next-generation ships joining the fleet in 2017-2026.

THE CRUISE REPORT by Norwegian Part 3 09Aug16

Hosted by Dana Gain & Ian Smyth
With cruise industry news, selling tips & the chance to Win Cruises!
This month's topic: Cruising Vs. All-Inclusive: And the winner is.....

Introducing WestJet Simplicity 13Jun16

Contest now closed. Congratulations to our winners Shelly Cayer, Discovery Travel, Red Deer, AB and Anita Paton of Robert Q Travel, Woodstock, ON

How To Sell The Uniworld Wow Factor! 06May16

Uniworld Boutique River Cruises lives by the motto 'no request too large, no detail too small'. Find out how to impress your clients with the Uniworld wow factor. In this short video, Michelle Palma presents some of the unique features of boutique river cruising aboard Uniworld.

AMResorts Breathless Resorts 11Apr16

Welcome to the party! Breathless Resorts & Spas offer adult only vacations for the sophisticated and social traveller.

Uniworld Boutique River Cruises 07Mar16

With all-inclusive Canadian pricing, Uniworld is luxury you can't afford to ignore!
Join Michelle Palma for a short video webinar on the benefits of selling Uniworld Boutique River Cruises.

Premium rouge Interactive Seat Contest 25Feb16

For all the premium extras clients are looking for, offer Premium rouge service.
Click on the interactive seat to learn about the features.

Air Canada Premium Economy Class Demo 12Jan16

Clients want to be pampered! Offer all the comforts of a larger seat, more legroom and priority airport services with Air Canada's Premium Economy Class. Watch a demonstration of the service along with a clickable interactive seat.

Air Canada Is Sky High Over Dubai! 24Nov15

Join Nina Slawek & host Duncan Bureau on a whirlwind tour of Dubai, courtesy of Air Canada Vacations.

ACV Share The Dream Contest 08Oct15

Share a special vacation dream you’ve fulfilled! Contest now closed

St Kitts: The Authentic Caribbean 18Sep15

For those clients looking for that nostalgic, quintessential, Caribbean experience! Join St Kitts CEO, Racquel Brown, as she presents the unique attributes of this distinctive island.

How To Earn Free Nights with AMResorts 24Aug15

SkyTeam Product Training 08Jun15

In this 6 min. on-demand video and power point module, Steven Larkin, Director Sales, Delta Air Lines, provides an overview of the SkyTeam alliance benefits for both travel agents and customers.

Air Canada rouge Product Training 28May15

Air Canada rouge fast facts! Join Anton Vidgen, Senior Director, Customer and Technology, as he presents the Air Canada rouge product improvements in a short video with power point slides.

Transat Confetti Virtual Presentation 20Nov14

Transat’s VP National Sales & Commercial, Denise Heffron, provides a colourful overview of Transat’s Confetti incentive & how it differs from the BonBon loyalty program.

Uniworld Boutique River Cruise Collection 18Sep14

Uniworld President, Guy Young, provides an excellent overview of how to sell the Uniworld Boutique River Cruise Collection in this 6 minute video training module complete with Power Point.